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Terms and Conditions

HOW TO BOOK / QUOTES AND RESERVATIONS  

  • Book directly through our website www.ozarkbackwoods.com booking portal! If your group is larger than 25 or you would like to discuss custom itineraries, book a quote, and let us know what you’re looking for!  

 

PAYMENT OPTIONS  

  • A 20% non-refundable booking deposit is required upon booking confirmation to secure tour dates. Remaining Balance is due within 7 days of final itinerary approval.  Due to the nature of our business, we are not able to offer refunds of tours of any kind.  We will gladly issue you a credit for future travel in the event you are not able to make your booking.  

 

COVID POLICY 

Here in the Ozark Backwoods, you will find a community that is very pro-choice. We believe it is your right to choose what works for you, without required mandates in place.  It is not the standard here to see masks and social distancing. We believe it is your choice to vaccinate or not and that is respectfully so, private information. Masks are optional on our tours and at all locations we visit. We offer Private Tours for groups of 4 or more. Our Tours are primarily outdoors however, they may include stops at various caves, shopping, and dining opportunities. 

 

Not feeling well?  Please take the time to heal and we will gladly reschedule your tour.  

  

Here's what you can expect around the Lake of the Ozarks, this is a nature lovers paradise! The outdoor open air, sun filled days create the perfect environment to relax and enjoy the serenity of nature.  Some choose to social distance their group on the 1000's of acres of outdoor activities and some choose to come together to celebrate and enjoy life with others.  "Whatever Float's Your Boat!" is a term to describe the laid-back atmosphere you will encounter at the lake of the Ozarks! Come as you are, leave your stresses and worries behind, re-discover yourself in the Ozark Backwoods!  

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LARGE GROUP BOOKINGS  

Bookings larger than 25 persons are considered Large Group Bookings.  

We would love to accommodate your group, request a quote on our website.  

 

SPECIFIC TOUR TERMS AND CONDITIONS 

  • Cancellations prior to 24 hours may reschedule or receive future travel credit.  “No Shows” or “change of mind” within 24 hours of, on the day who have made prior bookings will be charged full payment per tour booked as per confirmation of the reservation. 

  • EXPERIENCEs will operate regardless of the weather. Some exceptions apply. We have option backups to ensure you have a great experience.  Regular cancellation policy applies to weather related cancelations.  

  • Groups running more than 15 minutes late must contact guide at number provided on final itinerary if communication within an hour guide will assume no show.  

  • Bookings must be pre-paid according to the Bookings Payment Policy. 

 

CHILDREN 

We love Children! The cool thing about Private Tours, is that they are easily customizable to accommodate a wonderful day in Nature with your Family and Children! Our guides know how to get kids engaged. Each purchased child’s ticket comes with a hiking essentials backpack, fully equipped for a day of fun! Do your children enjoy interaction with other outdoor kids? Inquire about meeting with our Navigators Youth Group!  

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Backpack not included Backpack may be purchased for 39.99 proceeds benefit Navigators troop 301! 

 

  • Youth 12 years of ages & under years of age are eligible for the Youth rate.  

  • Youth 13 years of age & over will be ticketed as adults.  

 

PET POLICY  

 We love Pets too! During our adventures we will encounter wildlife, humans, and other exciting new things.  Please consider the nature of Your Pet, will they enjoy this type of adventure? If so, we will gladly welcome them along.  For the safety of your pet, our staff and environment we require a prior submittal of a letter of health from your local veterinary’s office issued within 90 days of travel.  Pets will be ticketed as a child.   

 

RESPONSIBILITY  

  • Sometimes, third party products will be included in special packages. As an agent on behalf of this product or service Ozark Backwoods shall not be liable under any circumstances for any failure by those service providers to fulfil such travel arrangements nor for any error, alteration or change of any kind made by those service providers following the acceptance of the booking by them. All coupons, vouchers, receipts, and tickets are issued subject to the terms and conditions specified by those service providers.  

  • Ozark Backwoods for itself, employees or agents do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statement made by their service providers in terms of travel arrangements.  

  • Ozark Backwoods, its product and staff will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.  

  • Please note that all travel documents, observance of laws and regulations of various Governments are your responsibility.  

  • Booking Tours-See specific itinerary for detailed outline of experience.  

  • You will be responsible for necessary licensing such as fishing, MMJ, hunting, boating etc. Don’t worry, Ozark Backwoods will advise you if your trip requires any of the above.  

 

By signing receipt of this document, you are acknowledging this is a legal binding agreement.  We look forward to showing you around the Ozark Backwoods! Thank you in advance for your booking.  

 

Sincerely, 

Ozark Backwoods Team  

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